Kirovà respects your privacy. This policy explains what information we collect, why, and what we do with it.
Information we collect
When you place an order:
- Name
- Delivery address
- Phone number
- Email address
- Order details
When you contact us:
- Your name and contact details
- The content of your message
When you visit our website:
- Basic analytics data (pages visited, time on site, general location, device type)
- Cookies
We do not store your card or payment details. All payments are processed by our payment partners.
Why we collect it
- To process and deliver your order
- To contact you about your order
- To handle returns, refunds, and support requests
- To improve our website and products
- To send marketing messages — only if you’ve opted in
Who we share it with
- Courier companies — name, address, and phone number, so they can deliver your order
- Payment processors — to process online payments
- Analytics and advertising platforms — for website performance and ads
We never sell your personal information to anyone.
Cookies
Our website uses cookies to keep your cart working, remember your preferences, and understand how people use the site. You can disable cookies in your browser, but parts of the site may not work properly.
How long we keep it
We keep order information for as long as needed for accounting and legal purposes. You can ask us to delete your data at any time, except where we are legally required to keep records.
Your rights
You can ask us to:
- Show you what data we hold about you
- Correct anything that is wrong
- Delete your data
- Stop sending you marketing messages
Just message us at hello@kirovaskincare.com or on WhatsApp.
Marketing messages
We only send promotional messages if you’ve agreed to receive them. Every message includes a way to opt out, and you can also just tell us to stop.
Children
Our website and products are not directed at children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date shown on this page reflects the last update.
Contact
hello@kirovaskincare.com
WhatsApp: 0305-7005853